TJSTLOUIS&COMPANYApr 26, 20201 min readCUSTOMER DISSATISFACTION CAN BREAK A BUSINESSA dissatisfied customer can break a business... here is how...
TJSTLOUIS&COMPANYApr 19, 20202 min readCUSTOMER SATISFACTION POSITIVELY IMPACTS CUSTOMER LOYALTYA satisfied customer leads to customer retention and increasing customer retention can lead to decreasing business costs.
TJSTLOUIS&COMPANYApr 5, 20202 min readFOUR SUBSETS OF CUSTOMER LOYALTYPurely loyal customers are the most devoted customers who act as brand ambassadors to the business.
