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ECONOMIC CRISIS – BUSINESS OPERATIONS & CONSUMER BEHAVIOURS OUTLOOKS

Updated: Oct 16, 2022

This article briefly examines the possible impacts of a severe economic crisis on business operations and consumer behavior.

How does an economic crisis alter business operations?


Businesses are affected in numerous ways by an economic crisis. Above all, the business’s net profit would be most negatively impacted, followed closely by sales and market share. Thus, negatively affecting the firm’s competitiveness in the marketplace during turbulent economic times. The following are six significant possible consequences of an economic crisis that some businesses may encounter.

Source: Adapted by the author of TJSTLOUIS&COMPANY

 

Ways an economic crisis changes consumer behaviors.


Economic crises affect consumers both psychologically as well as economically. In other words, the expectations, motives, attitudes, values, and consumption habits of all consumers are impacted in times of economic collapse. For instance, generally, during economic recessions, consumption falls dramatically, and the structure of consumption expenditures also changes. This is a consequence of consumers having less disposable income and reduced confidence and trust in their future and the economy.

Consumer behavior during a recession can change consumption behavior considerably. Therefore, consumers generally adjust their buying behavior and lifestyles to match the changing economic conditions.


So, what should be expected? The following are several examples of consumer behavior changes during an economic crisis.


  • During an economic meltdown, consumer purchasing power decreases, thus limiting their overall purchasing volume.

  • Consumers are more likely to purchase more generic and cheaper brand alternatives.

  • Consumers focus heavily on lower prices, hence bargain for lower prices more frequently.

  • Consumers generally reduce expenditures and the purchase of non-essential products.

  • Consumers spend more time on comparative shopping.

  • Consumers place a greater focus on a product’s durability, functionality, and price per value.

  • Consumers have a tendency to purchase more of their products via wholesale lower-priced outlets, such as discount stores.

  • Consumers are inclined to postpone the purchase of big-ticket and durable items.

  • Consumers usually change their lifestyle strategies by becoming less wasteful and more do-it-yourself and homemade individuals.

  • During economic turbulence, consumers tend to exercise greater control of impulsive behaviors by developing their purchase planning.

  • Consumers’ consumption of “end-of-aisle” products decreases.

  • In the presence of high gas prices, consumers tend to avoid visiting different stores to compare prices.

Given these points, it is important to keep in mind that, as consumers change their consumption behavior patterns during an economic crisis, it is also imperative that firms take the necessary measures to adjust their actions to these marketplace changes.




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